Country: United Kingdom of Great Britain and Northern Ireland
Closing date: 10 Aug 2016
Islamic Relief Worldwide
Islamic Relief is an international aid and development charity, which aims to alleviate the suffering of the world's poorest people. It is an independent Non-Governmental Organisation (NGO) founded in the UK in 1984.
As well as responding to disasters and emergencies, Islamic Relief promotes sustainable economic and social development by working with local communities - regardless of race, religion or gender.
Our vision:
Inspired by our Islamic faith and guided by our values, we envisage a caring world where communities are empowered, social obligations are fulfilled and people respond as one to the suffering of others.
Our mission:
Exemplifying our Islamic values, we will mobilise resources, build partnerships, and develop local capacity, as we work to:
Enable communities to mitigate the effect of disasters, prepare for their occurrence and respond by providing relief, protection and recovery.
Promote integrated development and environmental custodianship with a focus on sustainable livelihoods.
Support the marginalised and vulnerable to voice their needs and address root causes of poverty.
We allocate these resources regardless of race, political affiliation, gender or belief, and without expecting anything in return.
At the international level, Islamic Relief Worldwide (IRW) has consultative status with the UN Economic and Social Council, and is a signatory to the International Red Cross and Red Crescent Code of Conduct. IRW is committed to the Millennium Development Goals (MDGs) through raising awareness of the issues that affect poor communities and through its work on the ground. Islamic Relief are one of only 13 charities that have fulfilled the criteria and have become members of the Disasters Emergency Committee (www.dec.org.uk)
IRW endeavours to work closely with local communities, focussing on capacity-building and empowerment to help them achieve development without dependency.
Please see our website for more information http://www.islamic-relief.org/
Project Background
Introduction
IRW Board of Trustees appointed Naser Haghamed as the Chief Executive Officer (CEO) in April 2016. The organisation-wide strategy for the next 5 years is also currently in the final stages of approval. The IR CEO and board of Directors have decided to utilise a balanced score card (BSC) approach to implementing the new strategy to ensure all staff are tied into strategy implementation and with a high degree of accountability for performance. This consultancy will address both the need to develop a balanced score card implementation framework of objectives and metrics suitable for BSC roll out as well as complete a restructuring review of the organisation to ensure it is best suited to deliver on its 5 year strategy. To that end we require a consultant to review the current structure in view of achieving IRW’s strategic objectives. The consultancy should take account of the following terms of reference:
Based on the need to deliver on the new 2016-21 strategy, review the the structure of IRW both functionally and in terms of effectiveness/efficiency in delivering on the new corporate objectives.
The restructuring review will look, root and branch at divisional structures and assess departments and their compositions within divisions, to see if they are correctly aligned and functionally fit for purpose.
The review will address the need to encourage cross-departmental working and the need for senior management roles and a structure that will include a mandate for delivery on cross-organisational objectives.
At present there are 10 senior managers directly reporting to the CEO, this needs to be reviewed with a view of rationalising the configuration of the Board of Directors.
The review will also look at IRW’s relationship with its international partner offices and its overseas field offices (although the partner offices and FO’s will not be subject to restructuring) as part of the wider governance model the organisation has adopted.
Once the new structure is configured to train the strategy team, senior management team and middle managers in the use of BSC and the system devised.
To advise the CEO and the strategy team in the adaptation of the new global strategy into a framework of terminology and performance indicators suitable for BSC implementation.
To oversee the development of work plans for all departments that will feed into the new strategy and give a sense of buy-in and ownership.
To oversee and advise the CEO and strategy team in how to set up on-going data collection, monitoring, reporting and review of progress in the use of the BSC approach.
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Current structure
The Board of Directors (BOD)
Fundraising Components
As an International NGO, IRW receives funds from a wide variety of sources which can be generalised into three broad categories:
I. Direct charitable donations from members of the public managed by IR UK.
II. IRW also receives funds from a range institutional donors, these include amongst others DFID, DG ECHO, and numerous UN agencies including UN OCHA, WFP.
III. From the wider Islamic Relief family, funds raised by Partner offices transferred to IRW for program purposes.
At the BOD the fundraising components are represented by the following three Divisions:
Emerging Markets (based in Birmingham with some staff based overseas)
Middle East (based in Birmingham with some staff based overseas)
IR UK (based in Central London and operating from our Waterloo Office with regional teams of fundraisers throughout the whole of the UK)
Structures for each Division are in a separate attachment which may be available upon request.*
Programmes Component
The International Programmes Division (IPD) is responsible for programme delivery for the Islamic Relief family and it is the representation of all the Field Offices at IRW level.
The IPD Division is also responsible for managing the relationship between IRW and its Partner Offices via its Programme Funding and Partnership Department. The division also manages the relationship with institutional donors like DFID, UN and SIDA.
Detailed organograms may be available for the entire IPD structure upon request.*
Services Component
The remaining divisions are the following four:
· Services Division
· HR Division
· Finance Division
· Communications Division
For their respective structures please see the organograms which are available upon request.*
Other Direct Reports to the CEO
Aside from the Directors, the following Departments also report directly to the CEO:
ICT Department
Legal Department
Project outputs
The consultant must come back with a review and recommendations for the current structure, addressing the following points:
· Are the current composition of the divisions reasonable, efficient and effective?
· Are the divisions correctly structured?
· Are the divisions adequately resourced?
· What structural and functional management changes are required to deliver on corporate objectives requiring substantial change and cross-departmental working
· Does the current Board of Directors represent the interests and needs of the whole of IRW?
· Is the balance of fundraising, programmes and services equitably arranged within the BOD?
· Are there any gaps or overlaps?
Project Outputs
Completion of a restructuring review and set of recommendations built on a thorough analysis of both the change needed to deliver on corporate objectives as well as the need for efficiency and effectiveness.
Completion of training for the Senior Management Team and Strategy Team in implementing the BSC approach to performance management.
A Global Strategy 2016-21 fully adopted based on BSC.
An effective objective and activity planning process completed to enable effective delivery within the BSC approach.
A set of tools and system designed to enable an on-going data collection, monitoring, reporting and review of progress in the use of the BSC approach
The consultant is expected to meet with key stakeholders including members of the Board of Directors, Board of Trustees (BOT) and the CEO, and to provide a report highlighting suggested changes based on sectorial best practice. The consultant is expected to present an initial structure to the BOD and BOT and after any revisions to present a final structure to be approved by the BOT.
The consultant is expected to have done similar exercises elsewhere comprising a background of work with International NGOs.
Timeframe for delivery
The consultancy needs to be completed by the end of November 2016 to enable departments and divisions to have completed their budgeting process for 2017. That will require a rapid turnaround and an intensive concentration of work over the four month period between August to November 2016.
Management reporting and Staffing Support
The consultant will report directly into the CEO. However, the consultancy will be supported by the Strategy Team, consisting of the Policy & Strategy Manager, the Performance & Accountability Coordinator and by late October we hope to have appointed a Strategy Project Manager.
Consultancy contract
All potential applicants must fill in the table beneath in Appendix 1 to help collate key data pertaining to this tender. The applicant must be clear about other expenses being claimed in relation to this consultancy and these must be specified clearly.
For this consultancy all applicants are required to submit a covering letter with a company profile(s) of all stakeholders and the CV of the lead consultant(s).
A proposal including, planned activities, methodology, deliverables, timeline, and cost proposal (including expenses) are expected.
Other relevant supporting documents should be included as the consultants sees fit.
All applicants must have a valid visa or a permit to work in the UK.
FULL TENDERING DOCUMENTS ARE AVAILABLE UPON REQUEST, PLEASE CONTACT US FOR THESE ON; tendering@irworldwide.org
How to apply:
Tender dates and contact details
All proposals are required to be submitted by Wednesday 10th August 2016 (11.00 am UK time) pursuant to the attached guidelines for submitting a quotation and these be returned to tendering@irworldwide.org
For any issues relating to the tender or its contents please email directly to tendering@irworldwide.org
Following submission, IRW may engage in further discussion with applicants concerning tenders in order to ensure mutual understanding and an optimal agreement.
Quotations must include the following information for assessment purposes.
Payment terms (payment normally made within 28 days of invoice)
Full breakdown of costs including expenses and any VAT
References (two are preferred)
Technical competency for this role
Demonstrable experience of similar organisational restructuring
Note: The criterias are subject to change.
\*Organisation wide organograms are available showing the current Divisional and Departmental structures in detail. These are to be requested by email directly to tendering@irworldwide.org
Appendix 1
Please fill in the table below. It is essential all sections be completed and where relevant additional expenses be specified in detail. In case of questions about how to complete the table below, please contact tendering@irworldwide.org
Cost evaluation of Islamic Relief organisation restructuring and strategy implementation consultancy (Birmingham) July 2016
Applicants name
Company name
No of proposed hours per working day
No. of proposed days
Preferred days
Earliest available start date
Non preferred days
Hourly rate
Daily rate
Inclusive of Taxes if relevant (Total)
Other expenses (please specify)
Other expenses (please specify)
Other expenses (please specify)
IRW UK terms are normally 28 days.
Total cost for consultancy (for one month)
Total cost for consultancy (for proposed period)
Note
The applicant is expected to take responsibility for paying full taxes and social charges in his/her country of residence.
Please note; This tender replaces the previous two tenders below which have now been combined into one, for those persons who have applied for any of these two tenders previously will need to submit their revised proposals again. All previous proposals will be disregarded.1. Tender for development of balanced score system for 2016 global strategy implementation (Birmingham), July 2016 2.Tender for consultancy on Islamic Relief organisation restructuring (Birmingham), July 2016 **