ISLAMIC RELIEF SOMALIA: JOB DESCRIPTION
JOB TITLE: ICT Intern Three Positions
DEPARTMENT: Digital & Innovation
BASE LOCATION: Mogadishu(1) Hargais(1) Garowe(1)
GRADE: D step 1
CONTRACT LENGTH: 6 MONTHS – renewable based on performance and availability of resources
REPORT TO: ICT Officer
LINE MANAGEMENT RESPONSIBILITIES: ICT Officer
MATRIX MANAGES: Senior Digital and Innovation Officer
JOB SUMMARY
- This role will be responsible for coordinating, planning and leading computer related operations in the organization. The intern ill executes the IT tasks of IRS and will be responsible in local implementation of computer systems aiming to fulfil the information system needs of the organization. The scope of this role may vary from general related ICT management and maintenance of IRS devices and equipment and in some cases, the intern will also be involved in designing, deployment and training IRS staff on ICT systems implementations.
SCOPE OF ROLE:
- The scope of this role is to reinforce the IRS ICT department to fulfil the local ICT needs and overall IRW ICT strategies. The Intern will work closely with ICT Officer and Senior Digital innovation officer in implementing ICT strategies in IRS. The intern is tasked to execute the ICT needs of the day to day running of the office as it may be required by the organization.
- The role will at all times support the local office by ensuring that ICT systems and equipment are well maintained as required.
- The Intern will be involved in daily Electronic Beneficiary Management Solution (EBMS) software planning, development and deployment to ensure that the system attains the set goals and objectives.
- Maintain IRS computers and other electronic devices including networking devices within the IRS offices.
KEY AREAS OF ACCOUNTABILITY
Key Working Relationships
- Work with EBMS developer(s) in design and implementation of EBMS system.
- Work and influence IRS operations & humanitarian departments to ensure IR Operations are sensitive to good and quality ICT practices that adheres to IRW ICT policies.
- Support the IRS staff in ICT related needs including system queries and management of information
- Support the field teams in various organization undertakings where ICT needs are relevant.
KEY ROLES/RESPONSIBILITIES
ICT Intern
- Comply with all policies and regulations related to IRW ICT policies and ICT general guiding principles and practices.
- Lead in evaluating ICT related needs with the organization including design and deployment of new IT systems and services with IRS and implementing partners.
- Closely monitor the performance of the Information systems and give recommendations on how to improve the system together with the underlying infrastructure.
- Compliance with all ICT policies and ICT general guiding principles and practices.
- Help define the IT infrastructure strategy, processes and architectural requirements.
- Evaluate and document the business requirements within the organization and Key stakeholders.
- Troubleshoot hardware and software issues related to IT.
PERSON SPECIFICATION ESSENTIAL
Skills
- Solid foundation of ICT knowledge and qualification
- Software development skills especially core PHP and Laravel framework and Flutter.
- Ability to use Git and Jira platforms
- Excellent project management skills with ability to prioritize.
- Attention to details and self-motivated.
- Good English language command.
Pre-requisites
- Willingness and ability to work at times with short notice
- Team worker
- It is essential that the post holder shows a good understanding and empathy with
the Islamic values and principles as well as commitment to IRW’s vision and mission
- Proactive approach to self-development
- Firm grasp of IT infrastructure and IT best practices.
- Strong critical thinking and decision making skills.
- Tech enthusiast in technologies with solid software development skills.
- Excellent working knowledge in computer network, security, database and system administration, phone system, data storage systems.
Qualifications
- Bachelor of Information Technology, Computer Science, Information System or any relevant fields.
Additional experience
- Experience of working in Somalia
- Fluency in written and spoken English
- Somali language will be a plus.
Equal Opportunities : YES
Child Safeguarding: The position may involve interacting with children and hence requires utmost compliance when dealing with children
How to apply
Application process:
Each application should be addressed to the HR account: hr.mogadishu@islamic-relief.so
-An updated CV and application letter
• Copy of your Somali National ID card or passport.
• Contact information for three work-related referees.
• -Only short-listed candidates will be contacted. IRW is an equal opportunity employer
Note: Please make sure the job title in the mail subject line is clear as ICT Intern – Mogadishu/Garowe/Hargaisa